Salesforce Sales Cloud
Salesforce Sales Cloud: sales CRM, forecasting and Agentforce AI
Salesforce Sales Cloud combines customer records, opportunity management and revenue forecasting with eligible Agentforce AI capabilities. It suits sales organisations that need a configurable CRM and connected sales processes.
Free plan availableAccount required
- Access
- Free and paid plans
- Example plan
- USD 25 / user / monthStarter Suite
- Available on
- Web, Mobile, API
A configurable CRM with connected sales AI
Sales Cloud organises account records, opportunities, seller activity and forecasts. Salesforce’s broader sales platform connects this CRM foundation with analytics, collaboration and sales planning. The current Sales Cloud editions are Core, Advanced and Max, alongside the smaller Free, Starter and Pro Suite offers.
Agentforce for Sales adds AI-assisted prospecting and seller support. Salesforce describes lead research, fit and signal scoring, buyer questions, meeting booking and pipeline assistance. Availability depends on edition and purchased agent scope; Core and Advanced list Agentforce for Sales as an additional purchase, while Max includes it.
Hunter is Salesforce’s outbound sales agent, designed to work across longer-running sales goals. It draws on CRM records, customer conversations, enablement material, seller activity and third-party signals to research prospects, prepare outreach and coordinate deal work. Salesforce presents it within the wider Agentforce Coworker experience, including supported collaboration and AI interfaces.
Agent behaviour is governed through permissions, business rules and approval settings, with actions logged. Customer outreach and proposals can be configured to require approval. These controls support managed deployment, but do not make every AI action automatically reviewed or every generated forecast reliable.
Best for
- Sales organisations with complex CRM requirements
- Teams connecting opportunity management and revenue reporting
- Businesses configuring AI agents around governed sales data
Limitations
Salesforce packages CRM, collaboration, planning and AI differently across editions. Agentforce for Sales is an add-on in Core and Advanced, while some advertised Momentum features are marked coming soon. Usage capacity, integrations and deployment costs need to be scoped alongside the seat price.
Salesforce Sales Cloud features
Account and opportunity management
Organise customer records, deals and seller activity in the CRM.
Sales forecasts
Connect opportunity data with pipeline and revenue reporting.
AI lead prioritisation
Use eligible fit scores, signals and research to organise prospects.
Agentforce sales agents
Add supported prospecting, meeting and seller assistance.
Hunter outbound agent
Coordinate research and outreach around longer-running sales goals.
Agent governance
Apply permissions, business rules, approvals and action logging.
Salesforce Sales Cloud pricing
Free plan available. Plans priced per user. Visit Salesforce Sales Cloud for full plan details and current offers.
Example plans.
Starter Suite
USD 25 / user / month
Salesforce Sales Cloud
Plan details
Per user with monthly billing; annual billing also offered; smaller Suite scope.
Pro Suite — annual billing
USD 100 / user / month
Salesforce Sales Cloud
Plan details
Monthly equivalent billed annually; API access is separately priced.
Sales Cloud Core — annual billing
USD 195 / user / month
Salesforce Sales Cloud
Plan details
Monthly equivalent billed annually; Agentforce for Sales is available as an additional purchase.
Technical specifications
Sales
| Feature | Salesforce Sales Cloud |
|---|---|
| Sales workflow | Sales CRM, opportunity management, forecasts and eligible AI prospecting and sales agents.Agentforce for Sales is separate in Core and Advanced |
| Prospect and account sources | CRM information, customer conversations, seller activity, enablement material and third-party signals.Connected source coverage and permissions determine available context |
| CRM integrations | Native Salesforce CRM, with integration and API access dependent on edition.Pro Suite API access is an add-on; eligible higher editions include it |
| Review and sending controls | Configured permissions, business rules, approval settings and logged agent actions.Customer outreach and proposals can require approval |
| Contact and enrichment limits | Starter Suite USD 25; Pro Suite USD 100; Sales Cloud Core USD 195, Advanced USD 395, Max USD 550 per user monthly.Pro and Sales Cloud prices require annual billing; AI and usage scope vary |
Salesforce Sales Cloud alternatives
HubSpot offers an integrated sales CRM and prospecting workspace. Clari concentrates on revenue forecasts, while Gong connects sales intelligence with customer conversations.
HubSpot Sales Hub
Sales CRM, prospecting, outreach and deal management.
Compare with Salesforce Sales CloudClari Forecast
Forecast configuration, pipeline movement and AI revenue projections.
Compare with Salesforce Sales CloudGong
Conversation intelligence, coaching and sales forecasts.
Compare with Salesforce Sales CloudSalesforce Sales Cloud FAQs
What is Salesforce Sales Cloud?
Sales Cloud is Salesforce’s sales CRM for customer records, opportunity management, seller activity and revenue forecasting.
Does Sales Cloud include Agentforce?
Agentforce for Sales is included in Max and listed as available for purchase in Core and Advanced. Other agent and usage scope depends on the commercial offer.
What is Salesforce Hunter?
Hunter is the outbound sales agent within Salesforce’s wider Agentforce Coworker experience. It uses connected sales context to research prospects and coordinate outreach and deal work.
How much does Sales Cloud cost?
Current public USD prices are USD 195 for Core, USD 395 for Advanced and USD 550 for Max per user monthly, billed annually. Smaller Starter and Pro Suite offers have different scope.
Are Salesforce AI credits priced per user?
Included Sales Cloud Flex Credit capacities are described per organisation per year. They should not be treated as a monthly allowance for each seat.
Can Salesforce agents require approval?
Yes. Approval settings can require review for customer outreach and proposals, alongside permissions, business rules and logged actions.
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